Job ref no.: CT3117490-01#1767

Customer Service Coordinator / Clerk

LBS Corporation Limited

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan

Job Duties:

  • Handle and follow up customers’ incoming call, complaints, and enquiries
  • Maintain and update customers' database
  • Responsible for renewing the service contract with customers
  • Prepare monthly customer-related / internal reports
  • Ad hoc tasks assigned by supervisor

Requirements:

  • Form 5 or above / DSE graduate with at least 1 - 2 years working experience. Less experience but with a passion to develop in CS field will be considered
  • Proficiency in written and spoken English and Chinese including Mandarin
  • Good PC knowledge and proficiency in Chinese word processing
  • Good interpersonal, communication skills and telephone manner
  • Good team-spirit and problem-solving skills
  • Saturday shift (half day) is required but will be compensated by substitution holiday

We provide a competitive remuneration package including 5-day work week, public holidays, group medical and dental insurance, discretionary bonus, training & development initiatives and bright career path to the right candidate. Interested parties please click Apply Now to apply job.

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More job information
Job ref no. CT3117490-01#1767
Salary
  • N/A
Job Function
Industry
Location
  • Wong Tai Sin
Employment Term
  • Full-time
Experience
  • 1 year - 7 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip