Job ref no.: SL/CS
Bureau Veritas Hong Kong Limited

Customer Service Coordinator - Garment & Textiles

Bureau Veritas Hong Kong Limited

  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan


  • Handle telephone and email enquiries, client instruction and complaints in a professional and timely manner
  • Provide excellent customer services and maintain good relationship with clients
  • Coordinate with internal departments to satisfy customers’ needs by providing efficient feedback and the best solutions
  • Understand clients’ expectation and deliver first-class services
  • Follow up on the test submission
  • Collect market intelligence
  • Perform other ad hoc tasks as assigned

Job Requirements:

  • Higher Diploma or above in any discipline
  • Fresh graduates are welcome to apply (Excellent training will be provided)
  • Good analytical, problem solving, attention to details and process improvement skills
  • Good interpersonal and organizational skills
  • Customer focused and quality driven
  • Ability to work well under pressure, handle crisis situations and multi-tasking
  • Willing to work overtime and under pressure
  • Good command of English, Putonghua and Chinese

We offer competitive salary and benefits to the right candidate.  Interested parties please send your application with date of availability, present & expected salary to the Human Resources Department, Bureau Veritas Hong Kong Limited by mail or clicking Apply Now.  To submit your application by mail, please mark "Confidential" and position applied on the envelope.

Our Benefits:

  • 5-day Work Week 
  • Public Holiday, Annual Leave, Marriage Leave, Maternity Leave & Paternity Leave
  • Double Pay, Performance Bonus
  • Life & Medical Insurance Benefits
  • Mandatory Provident Fund Contribution
  • Education & Training Subsidies
  • Excellent Training & Career Advancement Opportunities

Join us on Linkedin:

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1/F, Pacific Trade Centre
2 Kai Hing Road
Kowloon Bay, Kowloon

Personal data collected will be used for recruitment purposes only.

More job information
Job ref no. SL/CS (CT3113498-01#0152)
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 1 year - 3 years
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • Degree
  • Master's degree