Job ref no.: SL/CS
Bureau Veritas Hong Kong Limited

Customer Service Coordinator - Garment & Textiles

Bureau Veritas Hong Kong Limited

Benefits
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 1 more

Responsibilities:

  • Handle telephone and email enquiries, client instruction and complaints in a professional and timely manner
  • Provide excellent customer services and maintain good relationship with clients
  • Coordinate with internal departments to satisfy customers’ needs by providing efficient feedback and the best solutions
  • Understand clients’ expectation and deliver first-class services
  • Follow up on the test submission
  • Collect market intelligence
  • Perform other ad hoc tasks as assigned

Job Requirements:

  • Higher Diploma or above in any discipline
  • Minimum 1 year working experience
  • Good communication and organizational skills with attention to details
  • Customer focused and quality driven
  • Ability to work well under pressure, handle crisis situations and multi-tasking
  • Willing to work overtime
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Fresh graduates are welcome to apply (Training will be provided)

We offer competitive salary and benefits to the right candidate. Interested parties please send your application with date of availability, present & expected salary to the Human Resources Department, Bureau Veritas Hong Kong Limited by mail or clicking Apply Now. To submit your application by mail, please mark "Confidential" and position applied on the envelope.

Our Benefits:

  • 5-day Work Week
  • Public Holiday, Annual Leave, Marriage Leave, Maternity Leave & Paternity Leave
  • Double Pay, Performance Bonus
  • Life & Medical Insurance Benefits
  • Mandatory Provident Fund Contribution
  • Education & Training Subsidies
  • Excellent Training & Career Advancement Opportunities

Mail
1/F, Pacific Trade Centre
2 Kai Hing Road
Kowloon Bay, Kowloon

WhatsApp : (852) 9637 6655

Personal data collected will be used for recruitment purposes only.

More job information
Job ref no. SL/CS (CT3116694-01#0014)
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Degree