Job ref no.: CT3129620-01#0189

Customer Service Coordinator (Japanese Speaking)


Job Highlights:

  • Logistic or shipping industries experience
  • Sales support
  • Work location: San Po Kong


Our client is a multinational company which provides international freight forwarding, logistics and moving service.  They are looking for a native Japanese speaker to join their Customer Service team to cope with their fast-growing company.


Job Responsibilities:

  • Perform sales support including sales and business trends analysis
  • Deal with customer enquiries and provide equitable solutions in a timely manner
  • Liaise with Operation and Sales departments to ensure the pre-sales & after-sales process is smooth and efficiency
  • Provide support to Logistics, Operation and Human Resource departments
  • Perform administrative and ad-hoc duties assigned by Manager


Job Requirements:

  • Diploma or above in any disciplines
  • 2 year's customer service experience preferably in logistic or shipping industry
  • Excellent customer service mindset, interpersonal communication and problem-solving skills
  • Willing to work under pressure and multi-tasking is expected
  • Fluency in Japanese and English, both spoken and written (JLPT N1 preferable)
  • Proficient in MS Word and Excel


Benefits / Remuneration:

  • 5 days work week
  • 11 days paid annual leave
  • Special leave
  • Attractive year-end bonus
  • Public holiday
  • Medical insurance

Interested parties, please CLICK HERE to apply online or contact at 2899 6180 Mr. Ng. Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

More job information
Job ref no. CT3129620-01#0189
  • 16,000 - 18,000 / month
Job Function
  • San Po Kong
Employment Term
  • Permanent
  • Full-time
  • 1 year - 3 years
Career Level
  • Non-management level
  • Degree
  • 5-day week
  • Discretionary bonus
  • Family-friendly Leave
  • Medical plan
  • PRC holidays
  • Year-end bonus
  • … + 1 more