Job ref no.: CT3115413-01#3134

Customer Service Coordinator / Officer

Carnival Corporation Hong Kong Limited

  • 5-day week
  • Medical plan


  • Efficiently and consistently handle incoming enquires by phone, email & walk in customers in a positive manner.
  • Follow up enquires/ bookings in an efficient, accurate and professional manner
  • Assist and support other departments and fellow team members if required 


  • Diploma or University Graduate, major in Tourism field is preferred
  • Travel industry knowledge and / or call center sales and service experience is preferred.
  • Good command of English & Chinese in both written and oral communication
  • Native Mandarin speaking is preferred
  • Fresh graduates who looking to establish a career in cruise industry will also be considered
  • Proficient in Microsoft Office – Words & Excel and Chinese Word processing
  • Self-motivated, energetic, passionate and detail-oriented
  • Immediate available preferred

If you are interested in developing your career in a cruise industry, please apply with detailed resume, recent photo and expected salary by clicking Apply Now.

Personal data collected will be used for recruitment purpose only.Applicants not having heard from us within four weeks from the date of this advertisement may consider their application unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

More job information
Job ref no. CT3115413-01#3134
  • N/A
Job Function
Employment Term
  • Full-time
  • 1 year - 7 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree