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Job ref no.: CT3113905-01#0087
Hong Kong Communications Company Limited

Customer Service Coordinator

Hong Kong Communications Company Limited

Benefits
  • Alternate Saturdays
  • Compassionate leave
  • Education subsidies
  • Gratuity
  • Marriage leave
  • Work at home

Responsibilities:

  • Handle customer enquiries and orders on phone or through email
  • Coordinate with both internal technical support teams and external vendors for scheduled and non-scheduled activities
  • Coordinate all messages between Customer, warehouse and suppliers
  • Respond to clients requirements by proposing suitable solutions to clients
  • Handling all company products Maintenance Services

Requirements:

  • F.5 or above
  • At least 1-2 years customer service / technical support experience in IT / Telecom field
  • Positive and excellent service attitude with strong sense of responsibility
  • Customer-focus, flexible, independent, self-motivated with good interpersonal skills and excellent telephone manner
  • Good Spoken and written of English, Mandarin, and Cantonese
  • Proficiency in PC operation such as MS Office etc.
  • Immediate available preferred

 

Attractive salary package and fringe benefits will be offered to the successful candidate. Interested parties please click Apply Now to send your resume and expected salary to Human Resources Manager. You will also have good chances of experiencing new technology and equipment.

Data collected will be used for recruitment purpose only.

 

 

More job information
Job ref no. CT3113905-01#0087
Salary
  • N/A
Job Function
Industry
Location
  • Wong Chuk Hang
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
Require to Travel
  • No travel