CUSTOMER SERVICE COORDINATOR
Handle and follow-up customer enquiries and complaints.
Liaise with internal and external parties to solve problem for customers.
Provide clerical and administrative support to the department.
Assist in ad hoc project as required
DSE/F7/F5 or above with knowledge in business studies
Minimum 2 years working experience
Well-versed in Microsoft Office and Chinese word processing
Good command of English and Putonghua
Able to work independently and responsible
Willing to learn and good team player
Immediate available is definitely an advantage
Data collected will be used for recruitment purpose only. It may be transferred to other companies of the Group to see if suitable vacancies arise. Applicants not contacted within 6 weeks may consider their application unsuccessful. The information will be destroyed
Shun Hing Electric Works & Engineering Co Ltd
Established in 1976, Shun Hing Electric Works and Engineering Co., Ltd (SHEW) markets Panasonic's products including lighting products, air conditioning and ventilating systems. We also launched our own Rasonic brand and promote KDK and Teka products, covering audio visual products and home appliances. To strive for excellence and cope with various needs, SHEW introduced Küppersbusch, a renowned German brand of built-in kitchen appliances in 2012.
In 2016, we pursued another house brand, Frostar. It complements current Rasonic air conditioner range to meet diverse market needs. In 2019, SHEW becomes the sole distributor of Takara Standard and opens her flagship shop in Wan Chai, Hong Kong. With 100 years of experience, Takara Standard is the leader in industry. She is renowned for her high quality enamel, which is baked at 850°C, bonding the glass to metal and makes it heat resistant and inflammable. Enamel is applied not only in kitchen cabinets but walls in living rooms, bedrooms, washrooms, offices etc which Takara Standard names it Emawall.
SHEW is ISO 9001 & 14001 certified. With the team of experienced technical and service expertise, SHEW lives up to the Group philosophy of constantly delivering excellence through innovation, technology and customer service.