Posted on 2022-08-01

Customer Service - Credit Risk Officer



  • Perform web compliance checks on merchant web sites as per internal policy
  • Identify risk, chargeback, fraud and compliance issues
  • Communicate effectively with internal departments
  • Conduct full enquiry on daily dispute cases
  • Escalation & investigation for chargeback cases


  • Post Secondary or above, Major in Business is an advantage
  • Good knowledge of credit card and merchant payment process is a plus
  • Payment gateway operation / Fraud checking experience is a plus
  • Experience in merchant payment processing field is an advantage
  • Detail minded, able to work independently and under pressure
  • A quick learner with excellent communication and interpersonal skills
  • Excellent PC skills including MS Excel
  • Immediately available is highly preferred
  • Fresh graduate will be considered
  • Candidates with less experience will be considered as a Credit Risk Assistant


We offer friendly team environment, good career prospect, also attractive remuneration package, together with other benefits like five-day work week, flexible working hours, double pay, medical and dental insurance. Interested parties please send full resume with available date, present and expected salary by clicking Apply Now for an interview.


All personal data collected will be used for recruitment purpose only. 

More job information
Job Function
  • Kwai Hing
Employment Term
  • Part-time
  • 0 year - 5 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel