Job ref no.: CT3121267-01#2615

Customer Service Executive (5-day work)

Elite State Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Medical plan

Job Duties:

  • Handle daily enquiries and complaints from website members
  • Provide care and support service to website members
  • Enhance customer satisfaction and loyalty of overall service
  • Provide customer data to support the technical and other business departments
  • Communicate and coordinate with other internal departments
  • Assist in ad-hoc projects and assignments when required



  • F.7, DSE / Diploma or above
  • Good command of both spoken and written Chinese and English, fluent in Putonghua is an advantage
  • Independent, mature, well-organized, good communication & interpersonal skills
  • Strong customer services and problem solving skill, ability to work under pressure
  • Familiar with MS Word, Excel and other office software, good data summary and analytical skills
  • Occasionally travel to Guangzhou office for meeting/training is required
  • Immediate available is highly preferred

We offer 5-day work week and good remuneration to the qualified candidate.  Interested parties please send full resume and expected salary to us by clicking Apply Now to submit your application.

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More job information
Job ref no. CT3121267-01#2615
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Middle management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip