Job ref no.: CTT-10679
HKT Teleservices

Customer Service Executive (Beauty & Skincare Product)

HKT Teleservices

Benefits
  • Flexible working hours
  • Medical plan
  • Paid overtime

We require enthusiastic service-oriented people to handle customers’ telephone and Social Media queries and requests in a professional and timely manner. You will receive professional training in customer service skills and products that will provide you with the skills and knowledge required for a successful career. If you are with strong passion, customer service skills, and would like to work in a fast-growing industry, this is the opening you have been looking for.

Major Responsibilities: 

  • Support services enquiry via income calls, email or social media communication in a prompt, courteous and professional manner
  • Identify and assess customer’s needs to achieve satisfaction
  • Maintain good customer relationship

Requirements:

  • Minimum Form 5 or Secondary School graduate with a pass in English, plus 1 year’s working experience in call center or electronic communication platform with strong interest in beauty and skincare products 
  • Good command of spoken Mandarin, English and Cantonese
  • Initiative, open mind, result-oriented and able to work under pressure
  • Experience in beauty & skincare retail is an advantage
  • Able to work on shift

The role comes with attractive benefits such as:

  • Paid comprehensive training programme
  • 14 days’ paid annual leave
  • Monthly performance incentive & Shift allowance (if applicable)
  • Non-Contributory Provident Fund
  • Medical Coverage since commencement date
  • PCCW Group staff discount 

To apply :
Post : Human Resources, HKT Limited, 13/F, 9 Po Lun Street, Lai Chi Kok, Kowloon

E-mail : telsjobs2@pccw.com

Fax : 2962 5613

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
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www.pccw.com

More job information
Job ref no. CTT-10679 (CT3117724-01#1025)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE