Job ref no.: CTT-02005 (CT3123398-01#4090)
HKT Teleservices

Customer Service Executive (Business Customer Hotline – Overnight Shift)– Join-in Bonus HK$8,000

HKT Teleservices

Benefits
  • Discretionary bonus
  • Insurance plan
  • Medical plan

We require enthusiastic service-oriented people to handle customers’ telephone queries and requests in a professional and timely manner. You will receive professional training in customer service skills and products that will provide you with the skills and knowledge required for a successful career.

The Job:

  • Handle customers’ telephone queries and requests in a tactful and timely manner
  • To cross-sell and up-sell business products to business customers
  • Willing to perform shift duties 00:00 – 08:30 including Sat, Sun & Public Holidays
  • Working Location: Kowloon Bay

The Person:

  • Form 5 graduate or above with at least 1 year’s relevant working experience
  • Good knowledge of telecom products - internet applications, PC hardware or software, etc.
  • Good command of English, Mandarin & Cantonese
  • Strong interpersonal skills and enjoy helping people
  • Candidates with less experience will be considered for the position of Customer Service Representative

We offer :

  • Structured training programme
  • Attractive incentive bonus, join-in bonus and shift allowance (if applicable)
  • Comprehensive medical coverage
  • 14 days paid annual leave
  • Clear career path

To apply :
Post : Human Resources, HKT Limited, 13/F, 9 Po Lun Street, Lai Chi Kok, Kowloon
E-mail : telsjobs3@pccw.com

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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More job information
Job ref no. CTT-02005 (CT3123398-01#4090)
Salary
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent