Job ref no.: CT3118621-01#0036
Magic Search Limited

Customer Service Executive / Concierge

Magic Search Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Medical plan

Our client is one of the leading shopping mall in Hong Kong. To cope with their business expansion, they are looking for a Concierge/ Customer Service Executive to join the team.

The Job:

  • To proactively deliver friendly and responsive concierge service to the customers in order to meet their needs
  • To provide customer service, greeting and etc.
  • To handle customer comments and complaints when necessary
  • To support the shopping mall's CRM program and marketing events

The Candidate:

  • Higher diploma or above with minimum of 1 years relevant working experience
  • Experience in service and hospitality industry, such as hotel, retail, property, airline, etc
  • Strong service mind-set, proactive, pleasant and outgoing personality
  • Excellent communication, team work and problem solving skills
  • Fluent in verbal and written English and Chinese
  • Fresh graduate is welcome

All information provided will be treated in strict confidence and used solely for recruitment purposes. To apply, please quote current and expected salary and Click Apply Now

More job information
Job ref no. CT3118621-01#0036
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • Degree