Job - Customer Service Executive (English Book / Chinese Book Section), The Commercial Press (Hong Kong) Ltd.
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The Commercial Press (Hong Kong) Ltd.

Founded in 1897, The Commercial Press is the first modern publisher in China; the Hong Kong operation, The Commercial Press (HK) Ltd; dated back to 1914.  It is now involved in trade and educational publishing in addition to operations of a chain of 23 branches/affiliates in Hong Kong.  We are recruiting talents with the following calibers in view of our expansion and growth:-

Customer Service Executive (English Book / Chinese Book Section)

Job Ref.CSE1129CT

Key Responsibilities:

  • Maintaining an update inventory of new and existing book titles at the retail shops
  • Providing frontline customer services at the retail shops
  • Resolving customer queries and complaints with professionalism
  • Consistently demonstrating a passion for bookselling and love of reading


Requirements:

  • Diploma or above
  • Bookselling experience is an advantage (fresh graduate are welcome to apply)
  • Be proficient in spoken and written Chinese. Fluency in English is an advantage
  • Be cultured, courteous and customer-oriented
  • Be a good team player with the ability to work independently
  • Be proficient in PC operations, such as MS Word and Excel. Knowledge in SAP operation is an advantage
  • Candidates with less experience will be considered as Customer Service Assistant

 

Work Location:

  • Hong Kong University of Science and Technology
  • City University of Hong Kong

We offer attractive remuneration package to the right candidate. Applications with expected salary should be sent to: Human Resources Manager, The Commercial Press (H.K.) Ltd., 8/F, Eastern Central Plaza, 3 Yiu Hing Road, Shau Kei Wan, Hong Kong or email to recruit@commercialpress.com.hk for application. (Please states "Our Ref:CSE1129CT" & the post applied on the envelope or on the e-mail)

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Job Ref No.
CSE1129CT (CT3107843-01#0003)
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Salary
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Benefits
  • 13-month pay
  • Medical plan
  • Paid overtime
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