Job ref no.: CSE101519CT (CT3119184-01#0200)
The Commercial Press (Hong Kong) Ltd.

Customer Service Executive (English Book / Chinese Book Section)

The Commercial Press (Hong Kong) Ltd.

  • 13-month pay
  • Education subsidies
  • Examination leave
  • Marriage leave
  • Medical plan
  • Paid overtime

Key Responsibilities:

  • Maintaining an update inventory of new and existing book titles at the retail shops
  • Providing frontline customer services at the retail shops
  • Resolving customer queries and complaints with professionalism
  • Consistently demonstrating a passion for bookselling and love of reading


  • Diploma or above
  • Bookselling experience is an advantage (fresh graduate are welcome to apply)
  • Be proficient in spoken and written Chinese. Fluency in English is an advantage
  • Be cultured, courteous and customer-oriented
  • Be a good team player with the ability to work independently
  • Be proficient in PC operations, such as MS Word and Excel. Knowledge in SAP operation is an advantage
  • Candidates with less experience will be considered as Customer Service Assistant

Work Location:  The Chinese University of Hong Kong

We offer attractive remuneration package to the right candidate. Applications with expected salary should be sent to: Human Resources Manager, The Commercial Press (H.K.) Ltd., 8/F, Eastern Central Plaza, 3 Yiu Hing Road, Shau Kei Wan, Hong Kong or click  for application. (Please states "Our Ref:CSE101519CT" & the post applied on the envelope or on the e-mail)

More job information
Job ref no. CSE101519CT (CT3119184-01#0200)
Job Function
  • Tai Po
Employment Term
  • Permanent
  • Full-time
  • 0 year - 2 years
Career Level
  • Senior management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree