Job ref no.: CT3124792-01#3260

Customer Service Executive (Japanese Speaking)

Recruit Logic Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • … + 1 more

Job Duties:

  • Handle daily email and in-game enquiries within service level
  • Process all payment issues in a timely manner
  • Handle outgoing communications with players for designated purposes
  • Prepare reports and updates on regular basis
  • Provide suggestions to enhance existing product and customer servicing workflow
  • Support and service company’s customer needs
  • Work with Products Division for game irregularities
  • Handle Ad-hoc projects


  • Secondar y school graduate or above
  • With 1 to 2 years relevant working experience
  • Enjoy playing mobile/social/online games
  • Strong understanding of Internet technologies
  • Excellent communication and organization skills
  • Excellent analytical skills
  • Good command of spoken and written English and Chinese. Knowledge of Japanese would be an advantage
  • Organized, self-motivated, enthusiastic and proven rapid learning capability
  • Focused and possess an eye for accuracy and details
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3124792-01#3260
Job Function
Employment Term
  • Permanent
  • Full-time
  • N/A
Career Level
  • N/A
  • N/A