Customer Service Executive (Japanese Speaking)
Benefits
- 5-day week
- Dental plan
- Discretionary bonus
- Education subsidies
- Flexible working hours
- Insurance plan
- Medical plan
- … + 1 more
Job Duties:
- Handle daily email and in-game enquiries within service level
- Process all payment issues in a timely manner
- Handle outgoing communications with players for designated purposes
- Prepare reports and updates on regular basis
- Provide suggestions to enhance existing product and customer servicing workflow
- Support and service company’s customer needs
- Work with Products Division for game irregularities
- Handle Ad-hoc projects
Requirements
- Secondar y school graduate or above
- With 1 to 2 years relevant working experience
- Enjoy playing mobile/social/online games
- Strong understanding of Internet technologies
- Excellent communication and organization skills
- Excellent analytical skills
- Good command of spoken and written English and Chinese. Knowledge of Japanese would be an advantage
- Organized, self-motivated, enthusiastic and proven rapid learning capability
- Focused and possess an eye for accuracy and details
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
Required skills
More job information
| Job ref no. | CT3124792-01#3260 |
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About this employer
Recruit Logic is a trusted recruitment partner of leading global organizations with consultancy needed in IT Recruitment, General Recruitment, Executive Search, Talent Management and Career Advisory across APAC.
Our hiring is truly end to end – from analyzing, selection, technical assessment to on-boarding and engagement. Our consultants are experts within both the fields of permanent and contract positions, and are fully flexible to cater to both client and candidate needs.
We are professional in working with talents and advise them in making the right career move.