Job ref no.: CT3124792-01#3260

Customer Service Executive (Japanese Speaking)

Recruit Logic Limited

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • … + 1 more

Job Duties:

  • Handle daily email and in-game enquiries within service level
  • Process all payment issues in a timely manner
  • Handle outgoing communications with players for designated purposes
  • Prepare reports and updates on regular basis
  • Provide suggestions to enhance existing product and customer servicing workflow
  • Support and service company’s customer needs
  • Work with Products Division for game irregularities
  • Handle Ad-hoc projects

Requirements

  • Secondar y school graduate or above
  • With 1 to 2 years relevant working experience
  • Enjoy playing mobile/social/online games
  • Strong understanding of Internet technologies
  • Excellent communication and organization skills
  • Excellent analytical skills
  • Good command of spoken and written English and Chinese. Knowledge of Japanese would be an advantage
  • Organized, self-motivated, enthusiastic and proven rapid learning capability
  • Focused and possess an eye for accuracy and details
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More job information
Job ref no. CT3124792-01#3260
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • N/A
Career Level
  • N/A
Education
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