comScoreTag
Job ref no.: CT3114389-01#6591

Customer Service Executive/ Officer – eCommerce Business (Permanent/ Contract/ Part-time)

Search & Select International Limited

Ref no: PH2151-

< 2 openings >

Salary: 12K

Responsibilities:

  • Handle customer inquiries from end-users and clients
  • Follow up the cases by coordinating and working with various partner teams
  • Monitor cases to ensure service quality according to corporate guidelines
  • Maintain and update CS and operation documentation
  • Provide other operation support if required.
  • Supervise and assist team-members to ensure efficient day-to-day process.

 

Requirements:

  • Matriculate or above with a minimum of 2 years experience in customer service, data processing, clerical or administrative support

or

  • Diploma holder/University graduate with less years of experience will also be considered
  • Good communication and interpersonal skill
  • Good written and verbal communication skills in English and Chinese (Cantonese & Mandarin).
  • Diligent and detail-minded.
  • Familiar with Microsoft Office especially Excel
  • Knowledge in common CS tool is an advantage

 

# Fresh graduate with part-time customer service will also be considered.

* Candidate with less experience will be considered as Customer Service Assistant

** Candidate with more experience will be considered as Customer Service Officer

How to apply:

Please submit your resume in Word format quoting the reference no. and expected salary to our company by clicking Apply Now 

 

Web site: www.searchselect.net

 

(Personal data collected will be used for recruitment purposes only.)

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3114389-01#6591
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Contract
  • Part-time
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Degree