As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities
Handle phone-in applications and enquires of Unsecured loans, Credit Card loans & Banking related products and services
To conduct out-going calls to provide Unsecured loans, Credit Card loans & Banking related products and services
To perform end-to-end application follow up process in which required to follow up missing documents, conduct loan confirmation and handle other sales related tasks
To strictly follow the required operational procedures and workflow
To comply with both external regulatory codes and internal compliance policy
Requirements
Secondary Education (HKCEE/DSE) holder or equivalent
Minimum 1 year of experience in customer services or sales
Good telephone manner and communication skills
Presentable, pleasant and polite
Meet and exceed sales target
Good command of written and spoken English and Chinese; fluency in Putonghua is an advantage
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.