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Job ref no.: 39236404
HKT Teleservices

Customer Service Executive (Virtual Banking) / 客戶服務主任 (虛擬銀行)

HKT Teleservices

You will contribute to the total customer satisfaction by providing services via multiple platforms including but not limited to telephone, emails, live chat and video in a tactful and timely manner.

 

Responsibilities:


• Maintain a positive, empathetic and professional attitude toward customers at all times
• Handle customers’ enquiries via telephone and emails
• No sales is required
• Perform shift duties including weekends and public holidays
• 5-day work per week

 

Requirements: 


• Diploma or above
• 1 years’ work experience in customer service sector

• Work experience in banking or financial institutions field will be an advantage
• Good interpersonal and communication skills
• Good command of spoken and written Cantonese, English and Mandarin
• English and Chinese word processing
• Working Location: Meifoo
• Immediate available will be an advantage

Interested parties please WhatsApp 6421 4479 for enquiries or click Apply Now button.

More job information
Job ref no. 39236404
Benefits
  • 5-day week
  • Competitive pay
  • Dental plan
  • Examination leave
  • Flexible working hours
  • Medical plan
  • Paid overtime
  • Social / Recreation & Sports Facilities
Job Function
Location
  • Lai Chi Kok
Industry
Employment Term
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • Degree