Job ref no.: 3/03CSE(SME)-CCM/TDC/CT
Hong Kong Trade Development Council

Customer Service Executive

Hong Kong Trade Development Council

  • Dental plan
  • Medical plan

Reporting to the Customer Service Manager, the appointee will be required to provide marketing and logistics support to promote the resources available in and increase the awareness of the Centre.  Major responsibilities include:



  • To assist in implementing marketing plans for the Centre including organising activities such as workshops, networking events, guided tours
  • To reach out young people via online / offline channels.  Develop and manage the digital presence and organise campaigns to increase their engagement
  • To liaise and maintain good relations with trade associations and youth organisations
  • To assist in the daily operation of the Centre including handling walk-in and written enquiries



  • A university degree in business related discipline
  • Minimum 4 years’ solid working experience in marketing field.  Hands-on experience in online and digital marketing is an advantage
  • Strong command in written and verbal Chinese and English.  Fluent in Putonghua
  • A good team player with excellent communication and customer service skills
  • Mature, self-motivated, multi-tasking, able to work in a fast-paced environment

Remuneration and Benefits:

Salary will be commensurate with qualifications and experience. A competitive remuneration and benefits package, including annual leave, medical and dental benefits, will be offered.


Application Procedure:

If you want to join our team, please complete the application form on our website at on or before 25 May 2018.  Those who do not hear from us within EIGHT WEEKS after the closing date may assume their applications were unsuccessful.


All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions within the Council.  Their personal data will be destroyed six months after the selection is finalised.

More job information
Job ref no. 3/03CSE(SME)-CCM/TDC/CT (CT3115227-01#0044)
  • N/A
Job Function
  • Wanchai
Employment Term
  • Permanent
  • Full-time
  • 4 years
Career Level
  • Entry level
  • Degree