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Job ref no.: CT3116128-01#0182

Customer Service Executive

IFB International Freightbridge Limited

Job Description

  • Customer Services Representative shall report to the Customer Services Supervisor and General Sales Manager.
  • Contact and serving to the clients/customers in regards to the cargo which would have been shipped via different kind of modes.
  • Monitor the shipments on a daily basis, deal with any issues that may have occurred
  • Respond to all requests for quotes from customer or sales executive.
  • Co-lead procurement and sourcing initiatives for assigned trade lane development.
  • Coordinate/drive business for the company in cooperation with the sales person owning the customer and other relevant departments.
  • Communication with overseas for handling off-shore or triangle shipment

Requirements

  • F.5 or above in Business/ Supply Chain related disciplines
  • With relevant experience in sea-freight and customer service in freight forwarding company
  • Strong communication and interpersonal skills
  • Customer-oriented, proactive and well-organized
  • Good computer knowledge in Microsoft office
  • Proficiency in English, Chinese and Putonghua
     

Interested parties please send full resume giving details of expected salaries and availability  by clicking Apply Now.

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More job information
Job ref no. CT3116128-01#0182
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE