Job ref no.: CT3120210-01#0006
AQ Bio Technology Group Limited

Customer Service Executive

AQ Bio Technology Group Limited

  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Year-end bonus


  • Handle incoming calls from CS hotline system in a professional manner, answer inquiries received by phone and by mail
  • Deliver quality customer service including order processing, follow up and handle inquiries or complaints with good communication skill, friendly and polite manner
  • Liaise with internal departments to solve customer problems and request
  • Provide administrative and clerical support to the team
  • Assist in any ad hoc project as required


  • From 5 or above or other related disciplines
  • 3 years’ relevant experience in customer services
  • Good command in spoken and written Chinese and English, including Mandarin
  • Knowledge in MS Office (Word, Excel, etc)
  • Good communication, interpersonal, problem solving skills
  • Detail-minded, hard-working, independent and self-motivated
  • Mature with good telephone manner and be a good team player
  • Immediate availability is highly preferred


  • Attractive Remuneration
  • 5 Days Work
  • Bank Holiday
  • Annual Leave entitle between 10-18 days
  • Full Pay Paternity Leave
  • Medical Scheme
  • Incentive Bonus
  • Quarterly Bonus
  • Year-end Performance Bonus
  • Staff Purchase Discount

Working Hour:


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More job information
Job ref no. CT3120210-01#0006
  • N/A
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 2 years - 5 years
Career Level
  • Non-management level
  • Diploma or equivalent
Require to Travel
  • No travel