Job ref no.: CT3119362-01#4459

Customer Service Executive

Talent Connect Limited

Responsibilities:
  • Handle customer complains and enquiries by phone or written mail
  • Follow through the shipment status tracing and investigate the complain cases
  • Maintain a good relationship with customer and provide professional customer care service

Requirements:

  • F.5 (passed in HKCEE including Chinese and English) or above
  • 3 years working experience in customer service, espically in call centre environment
  • Good command of spoken and written in Cantonese and English
  • Customer oriented with excellent interpersonal, communication and problem solving skills
  • Mature, able to work under pressure and pleasant
  • Good PC skill including MS office and Typing
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More job information
Job ref no. CT3119362-01#4459
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip