Job ref no.: CT3128981-01#0002
China Ping An Insurance (HK) Co., Ltd.

Customer Service Executive

China Ping An Insurance (HK) Co., Ltd.

Job Responsibilities:

  • Handle inbound calls, emails and written correspondence; processing and follow-up on customer’s enquiries
  • Develop and manage customers loyalty by providing quality service
  • Perform administrative and ad-hoc duties; ensure all cases are recorded in system
  • Provide professional customer service and accurate information to customers

Job Requirements:

  • Diploma holder or above in Finance/Insurance, or any related disciplines
  • With customer service experience in banking or insurance industry is highly preferred
  • Preferably have license in IIQE 1 & 2
  • Strong communication and interpersonal skills
  • Confident, enthusiastic, results and customer oriented
  • Strong problem solving skill and able to manage multi-tasks
  • Can work independently under pressure
  • Fluency in spoken and written English and Chinese
  • Immediately available or short notice is highly preferred

Working Location: Kwun Tong

We offer competitive remuneration package and 5 days week. Remuneration will be commensurate with qualification and working experience. Fringe benefits for staff include annual leave, medical scheme with dental plan. Please send full CV with present & expected, date available by email to [our mailbox through CTgoodjobs Apply Now ] collected will be used for recruitment purpose only.

More job information
Job ref no. CT3128981-01#0002
Job Function
  • Kwun Tong
Employment Term
  • Full-time
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • 5-day week
  • Dental plan
  • Medical plan