Customer Service Executive

Job Responsibilities:

• Handle inbound calls, emails and written correspondence; processing and follow-up on customer’s enquiries
• Develop and manage customers loyalty by providing quality service
• Perform administrative and ad-hoc duties; ensure all cases are recorded in system
• Provide professional customer service and accurate information to customers

Job Requirements:

• Diploma holder or above in Finance/Insurance, or any related disciplines
• With customer service experience in banking or insurance industry is highly preferred
• Preferably have license in IIQE 1 & 2
• Strong communication and interpersonal skills
• Confident, enthusiastic, results and customer oriented
• Strong problem solving skill and able to manage multi-tasks
• Can work independently under pressure
• Fluency in spoken and written English and Chinese
• Immediately available or short notice is highly preferred

Working Location: Kwun Tong
 

We offer competitive remuneration package and 5 days week. Remuneration will be commensurate with qualification and working experience. Fringe benefits for staff include annual leave, medical scheme with dental plan. Please send full CV with present & expected, date available by email to [our mailbox through CTgoodjobs Apply Now ] collected will be used for recruitment purpose only.