l Communicate with customers of Luxury goods and famous brand products to provide professional customer service and relationship building
l Provide sales support and after-sales service to customers
l Follow up orders, quotation, invoices, receipt, and dispatch of goods, and quality control
l Keep records of interactions and transactions of customers; details of customer complaints, inquiries, and comments
l Network with the technical team and various departments that are involved in customer support, orders, and processing to e nsure product quality meets customers standard
l A ssist to complete daily and monthly operation, documentation and report
l Answer phone calls during office hour and indicated time after office hours , in a more professional manner and provide information about products and services as required by the customers
l Render administrative support to Management when the need arises, or as instructed
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STYLUX is the leading leather goods cleaning, care and restoration workshop serving the needs of Luxury goods and famous band products in Hong Kong, Macau, China, Korea, Japan and South East Asia. Our 20,000 fans in Facebook have highly acclaimed our Spanish heritage workmanship and have chosen STYLUX as the trusted workshop for repair and maintenance.
To cope with our growing business pace, we cordially invite high caliber and competent individual whom are interested to develop in our field and to join our dynamic team.