Posted on 2022-04-29
Xcelom Limited

Customer Service Executive

Xcelom Limited

Job Responsibilities:

  • Deliver good customer service to meet Company’s service standard
  • Receive incoming calls and follow up enquires from Clinics/ Hospital
  • Responsible for sample pickup arrangement, sample registration, reports issuance, billings and daily operational and supporting work
  • Update inventory records and issue inventory reports
  • Perform document entry, updates, filing regularly
  • Perform ad hoc duties as assigned

Job Requirements:

  • Higher diploma or above in business or any related disciplines
  • Minimum 2 year working experience, medical clinic experience is highly preferred
  • Good PC skills, including MS Office, Chinese typing and English typing
  • Good interpersonal & communication skills with external & internal parties
  • Responsible, detail-minded, self-motivated, pleasant and good team player
  • Ability to perform multi-tasks and work under pressure
  • Willing to perform overtime work if necessary
  • Shift duty on weekday (8:30am-5:30pm; 10:30am-7:30pm)
  • Alternative Shift on Saturday (9:00am-4:00pm)
  • Immediate availability is highly preferred


We offer medical insurance coverage, double pay, discretionary performance bonus, and external training opportunities in management / science to the right candidate. Please apply with your resume with details of qualification, experience, present and expected salary.

Applications will be treated in strict confidence. All personal data collected from job applicants will be used strictly for recruitment purpose only.

More job information
  • 13-month pay
  • Alternate Saturdays
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Marriage leave
  • Medical plan
  • Paid overtime
Job Function
  • Shek Mun
Employment Term
  • Full-time
  • 1 year - 3 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip