Customer Service Executive

Responsibilities:
- Provide customer services and administrative support for project management team
- Handle customer enquiries and complaints by phone and email
- Support frontline team for selling products and preparing daily reports
- Provide technical support/ product/ marketing /service information
- Take orders and providing after sales service
- Check the payment notes, verify the payment amount, and collect the payment accurately and faultlessly
- Check the sales contract and related payment notes, and file them as stipulated
- Maintain a professional and good image to customers on providing business services
- Any ad hoc duties as assigned by supervisor

Requirements:
- F.7 or above
- 1-2 years working experience
- Good command of written and spoken English & Chinese (Cantonese and Mandarin)
- Good communication and organization skills
- Well-organized, able to work under minimum supervision, and Self-motivated
- Presentable, customer oriented, and able to work under pressure
- Proficient in MS office (Word, Excel, PowerPoint) and Chinese word processing
- Good command of spoken and written English and Chinese (Cantonese and Mandarin)
- Experience in internet industry will be an advantage
- Knowledge of IT related service is an advantage
- Immediate available is preferred

9:00am-6:00pm, 5 days week, Mon-Fri (3 months probation)

Interest party, please send your full resume with CURRENT & EXPECTED SALARY by clicking Apply Now for an interview.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified. Data collected will be used for recruitment purpose only.