Our client is a reputable Hospitality organization with multiple businesses across the globe. With a mind to further exapnd their business in Hong Kong, they are now seeking for a Customer Service Candidate to join their team to provide premier service to their top clients! If you are a candidate with a strong passion in hospitality industry and likes communicate with people on a day-to-day basis then this is an excellent role for you!
Our client is a fast-growing hospitality chain with a high reputation across the globe. They have a variety of businesses and a Hong Kong office with over 100 staff.
Handle incoming calls or email enquires from their members
Handle ticketing & Reservation requests from the members
Provide the best customer services to the members in order to satisfy their needs and retain their loyalty
Follow up with the members' feedbacks for service improvements
Relevant working experience in customer service industry is preferable
Excellent command of both written and spoken English and Mandarin
Good interpersonal and listening skills
Fresh graduate will also be considered for junior role
Attractive salary package with monthly incentive and medical coverage
As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.