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Job ref no.: 3977440/001_1530071514
Page Group Hong Kong

Customer Service - Hotel Reservation

Page Group Hong Kong

Benefits
  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Our client is a reputable Hospitality organization with multiple businesses across the globe. With a mind to further exapnd their business in Hong Kong, they are now seeking for a Customer Service Candidate to join their team to provide premier service to their top clients! If you are a candidate with a strong passion in hospitality industry and likes communicate with people on a day-to-day basis then this is an excellent role for you!

Client Details

Our client is a fast-growing hospitality chain with a high reputation across the globe. They have a variety of businesses and a Hong Kong office with over 100 staff.

Description

  • Handle incoming calls or email enquires from their members
  • Handle ticketing & Reservation requests from the members
  • Provide the best customer services to the members in order to satisfy their needs and retain their loyalty
  • Follow up with the members' feedbacks for service improvements


Profile
  • Relevant working experience in customer service industry is preferable
  • Excellent command of both written and spoken English and Mandarin
  • Good interpersonal and listening skills
  • Fresh graduate will also be considered for junior role


Job Offer
  • Attractive salary package with monthly incentive and medical coverage
  • 5-day work week
  • Good career path with fast track opportunities

More job information
Job ref no. 3977440/001_1530071514 (CT3115664-01#1098)
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip