comScoreTag Job - Customer Service Manager (Sai Kung / North Point), Pets Central
Pets Central

Pets Central provides veterinary care and retail services. We have four branches and a mobile clinic. We are looking for people who have passion for working with pets in the veterinary industry to fill the following positions.

Customer Service Manager (Sai Kung / North Point)

Job Ref.CT3112275-01#3806

Job Description:

  • Oversee the day-to-day customer services of the hospital, including retail pricing, display of products, retail promotions;
  • Train and develop team on business acumen to drive sales performance;
  • Oversee receipt and delivery of retail pet products;
  • Monitor inventory and place orders;
  • Experienced in people management, organization, communication and negotiation, as well as skills in handling complaints; and
  • Develop overall strategies and initiatives for daily operations.


  • Form 5 or above with 5 years relevant experience, preferably gained from the fields of retail industry;
  • Strong customer service management skills;
  • At least 5 years working experience with medical or veterinary is preferred;
  • Aggressive, mature and independent;
  • Hardworking and able to work under pressure;
  • Well-organized, self-motivated & strong sense of responsibility;
  • Sense of urgency and priority;
  • Strong interpersonal skills and good leadership; and
  • Fluent in spoken and written English and preferably Chinese; used to dealing with expatriates an advantage.

We offer excellent career opportunities and remuneration package. Interested parties please send full resume giving details of qualification and experience, expected salary, date available and contact numbers by clicking ''Apply Now''.
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