Posted on 2022-08-08
Industrial and Commercial Bank of China (Asia) Ltd

Customer Service Manager

Industrial and Commercial Bank of China (Asia) Ltd

Job Responsibilities

  • Provide sales services to customers including account openings, AML checking, deposit quotation, remittance & banking
  • Coordinate and track internal business reporting of the business unit
  • Cross-sell bank’s customer products, if any, to potential customers
  • Act as coordinator for the Department to liaise with customers and other departments in daily operations
  • Perform ad-hoc tasks as assigned

Job Requirements

  • Secondary education level or above
  • Relevant working experience in banking operations: loans administration/deposits/account opening/e-banking services and etc; preferably with front-line or customer service /bills operation experience
  • Good business sense, excellent communication and interpersonal skills
  • Mature and self-driven
  • Self-motivated, independent and able to work under pressure
  • Conversant in MS Office Applications
  • Good command of both written and spoken English and Chinese 
More job information
  • 5-day week
  • Dental plan
  • Education subsidies
  • Medical plan
Job Function
Employment Term
  • Full-time
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip