Posted on 2022-12-07
Industrial and Commercial Bank of China (Asia) Ltd

Customer Service Manager

Industrial and Commercial Bank of China (Asia) Ltd

Job Responsibilities

  • Provide sales services to customers including account openings, AML checking, deposit quotation, remittance & banking
  • Coordinate and track internal business reporting of the business unit
  • Cross-sell bank’s customer products, if any, to potential customers
  • Act as coordinator for the Department to liaise with customers and other departments in daily operations
  • Perform ad-hoc tasks as assigned

Job Requirements

  • Secondary education level or above
  • Relevant working experience in banking operations: loans administration/deposits/account opening/e-banking services and etc; preferably with front-line or customer service /bills operation experience
  • Good business sense, excellent communication and interpersonal skills
  • Mature and self-driven
  • Self-motivated, independent and able to work under pressure
  • Conversant in MS Office Applications
  • Good command of both written and spoken English and Chinese 

Interested parties, please click Apply Now for application.

Personal data collected will be used for recruitment purposes only

More job information
  • 5-day week
  • Birthday leave
  • Dental plan
  • Education subsidies
  • Examination leave
  • Extra maternity leave
  • Marriage leave
  • Meal allowance
  • Medical plan
Job Function
  • Central
  • Kwun Tong
Employment Term
  • Full-time
  • 1 year - 15 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree