Job ref no.: 4056686/001_1570173072 (CT3123433-01#0807)
Page Personnel

Customer Service - Membership Service Hotline

Page Personnel

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Year-end bonus

Our client is a HK Listed Hospitality group who specialises in providing premium membership services. With a mind to further expand their regional office in Hong Kong, they are now seeking for a CS candidate to join their team to provide premium service to their top members! If you are a candidate with a strong passion in this industry and likes communicate with people on a day-to-day basis, then this is an excellent role for you!

Client Details

Our client is a fast-growing hospitality group with a high reputation across the globe who specialises in providing premium membership services.

They have a wide variety of businesses and a regional office in Hong Kong with over 250 staffs. With a mind to further expand their business in Hong Kong for 2019, they are now seeking for some CS Candidates to join their regional team to provide premium service to their top members!

Description

  • Handle incoming calls or email enquires from their members
  • Handle Reservation requests from the members
  • Handle complaints in a professional manner, if needed
  • Provide the best customer services to the members in order to satisfy their needs and retain their loyalty
  • Follow up with the members' feedbacks for service improvements

Profile

  • Relevant working experience in customer service industry is highly preferable
  • Good command of both written and spoken English and Mandarin, native Cantonese speaker
  • Good interpersonal and listening skills
  • Able to work in a dynamic working environment
  • Fresh graduate will also be considered for junior role

Job Offer

  • Attractive salary package with monthly incentive and medical coverage
  • 5-day work week
  • International Working Environment
  • Good career path with fast track opportunities
  • Annual Leave with pay
  • Group discount



More job information
Job ref no. 4056686/001_1570173072 (CT3123433-01#0807)
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE