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Job ref no.: CT3130581-01#0011
The Beauty Company Limited

Customer Service Officer,客戶服務主任 (6天工作, 10:00 – 19:00)

The Beauty Company Limited

Siu Lek Yuen, Shatin

工作範圍:

  • 處理客戶詢問,以支持即時查詢和已預約的客戶
  • 處理在線查詢(包括電子郵件, 微信, Whatsapp)並達到服務水平標準
  • 處理投訴並將情況轉介/上報相關利益相關者以解決
  • 將所有查詢/反饋和投訴準確記錄在系統中,並負責確保按照既定的《操作指南》和《標準操作程序》及時響應查詢者/客戶

要求:

  • 辦工室工作, 6天工作, 10:00 – 19:00
  • 中五程度, 1年客戶服務經驗優先
  • 良好粵語優先, 一般普通話, 懂讀寫中文
  • 具有一般互聯網及基本電腦操作知識
  • 自律、能獨立工作、有責任感

Please apply in confidence with full resume, expected salary and availability by clicking Apply Now button.

You are invited to visit our website at: https://www.thebeauty.hk

The information provided will be used for selection purpose only. All information of unsuccessful applicants will be destroyed within six months.

More job information
Job ref no. CT3130581-01#0011
Salary
  • 13,000 - 19,000 / month (negotiable)
Job Function
Industry
Location
  • Siu Lek Yuen
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • N/A
Benefits
  • Meal allowance
  • Medical plan
  • Shuttle bus
  • Transportation allowance