Job ref no.: CT3118348-01#0007
Pioneer Dynamic Limited

Customer Service Officer 客 戶 服 務 主 任 / Clerk 文 員 (5-day work)

Pioneer Dynamic Limited

Benefits
  • 5-day week
  • Discretionary bonus

Customer Service Officer 客戶服務主任

Responsibilities 職責:

  • Handle hotline services and answer enquires in professional and efficient manner
    以專業且高效率態度為顧客提供熱線服務及解答電話諮詢
  • Handle and follow up complaints as well as provide appropriate analysis, and report to management on time
    處理及跟進客戶投訴,作出適當分析並及時向上級匯報
  • Follow-up overdue invoices with clients
    經電話跟進客戶逾期賬單之繳款安排
  • Promote company product and service via phone and encourage customers to use in long term
    致電客戶推廣及鼓勵長期使用公司產品和服務
  • Support administrative work, for example data entry and report preparation
    支援一般文書工作,如資料輸入及準備報表
  • Handle ad hoc assignments as assigned
    處理部門主管委派的工作


Clerk 文員

Responsibilities 職責:

  • Assist in administrative work for processing new applications
    協助處理客戶申請之文書工作
  • Verify application information with customers over the phone; explain company terms and conditions
    聯絡客人核對資料,講解公司條款
  • Perform data entry, filing and report preparation
    負責資料輸入,文件儲存及報告表準備工作
  • Support general office work
    支援一般辦公室工作
  • Handle ad hoc assignments as required
    處理部門主管委派的工作

 


Requirements 入職要求:

  • F.5 or above
    中五程度或以上
  • At least 2 years work experience (For Customer Service Officer, at least 1 year customer service experience is a must)
    兩年或以上工作經驗 (客戶服務主任應徵者,必需具有一年或以上客戶服務工作經驗)
  • Fluent in Cantonese, high proficiency in English and Mandarin is definitely an advantage
    流利廣東話,具備良好英語及普通話獲優先考慮
  • Proficient in PC Skills including MS Word, Excel and Chinese Word processing (MUST)
    熟悉電腦操作包括MS Word、Excel,及中文打字 (倉頡/速成)
  • Responsible, self-motivated
    有責任感、上進心

Location: Kwun Tong
Working hours: 5 days work 9:00am - 6:00pm
Benefit: Bank Holidays, Annual Leave, Year-end Bonus

Interested parties, please send detailed resume stating current and expected salary to [via CTgoodjobs Apply Now ]
 

地點:觀塘
工作時間:每週工作五天,上午9:00 – 下午6:00
福利:銀行假期,有薪年假,年終奬金

有意者請連同個人履歷及要求待遇電郵至 [our mailbox through CTgoodjobs Apply Now ]。

 

(Data collected will be used for recruitment purpose only)
 

More job information
Job ref no. CT3118348-01#0007
Salary
  • N/A
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree