Customer Service Officer 客 戶 服 務 主 任

Responsibilities:

• Supervise daily operations of the customer service counter and deliver quality services to residents/visitors
• Handle customers’ feedbacks, enquiries and complaints
• Assist in preparing monthly reports, conduct annual estate surveys and collect data for review and analysis
• Coordinate, supervise estate events and work projects
• Assist in ad hoc tasks as required
• 4.5 work days per week; Working hours from 0800 to 2000

Requirements:

• Higher Diploma or above with 3 years’ relevant experience in customer service
• Cheerful, service-oriented with excellent communication and interpersonal skills
• Proficient in PC skills in MS Office applications
• Good spoken and written English and Chinese (Putonghua and Cantonese)

Interested parties please send the applications (including full career details, salary history and expected salary) to our Human Resources Department and quote the reference code on the application.

By mail:

Human Resources Department
Fairview Park Property Management Limited
Block G, Town Centre, Fairview Park
Yuen Long, New Territories

OR by email to: [via CTgoodjobs Apply Now ]

Data collected will only be used for job application processing. Applicants not invited for interview within eight weeks may assume their applications unsuccessful. All related information will be kept up to 12 months and all personal data will be destroyed afterwards.