Job ref no.: IC00007_1544088155 (CT3115472-01#0244)
Drake International & Vertical Talent HK

Customer Service Officer (1 year renewable contract)

Drake International & Vertical Talent HK

Benefits
  • 5-day week
  • Medical plan

Our Client

  • Our client is a well-known international electrical appliance manufacture, their Hong Kong officer is located in Kowloon Bay. They are currently seeking an individual to join them as a Customer Service Officer

The Role

Duties include but are not limited to the following:

  • Provide excellent customer servicing at our service hotline
  • Handle incoming calls including appointment arrangement, resolving customer enquiries and complaints as well as customer ordering
  • Maintain good customer relationship and introduce company products and services
  • Collect customer feedback for service improvement purpose

To Qualify

The successful candidate is required to have the following qualities:

  • F. 7 graduate or above
  • Min. 2 - 3 years relevant work experience (Less experience in customer support would still be considered but must be call center related experience)
  • Customer-orientation personality and team player with good communication skills
  • Excellent telephone manner and / or passion to resolve customer problems
  • Strong sense of responsibility and able to work under pressure
  • Proficient in written and spoken in English, Cantonese and Mandarin

What does it mean for you

This is an excellent opportunity for an experience Customer Service Officer to work for one of the largest electrical appliances manufacture in the world.

To Apply

If you feel your experience and professionalism can make an impact with this firm, please click the Apply Now button, or email ischan @ drake.com.hk for more information.

Due to a high volume of applicants, only shortlisted candidates will be contacted.

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies and for recruitment services purposes only.

More job information
Job ref no. IC00007_1544088155 (CT3115472-01#0244)
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Contract
  • Full-time
Experience
  • 0 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE