Job ref no.: CT3115413-01#5130

Customer Service Officer (13K - 15K)

Castco Testing Centre Ltd

  • Discretionary bonus
  • Medical plan
  • Paid overtime


  1. High diploma in business or science related discipline;
  2. Preferably Level 2 or above in Chinese and English
  3. Candidate with Level 3/Grade D or above in Mathematics, Physics, Chemistry, Biology, Computer Studies in HKCEE/HKDSE will have a higher priority;
  4. Knowledge of Crystal Report preferred but not essentials;
  5. Good written English highly essential;
  6. Conversational English/Putonghua a plus’,
  7. Good telephone manner and customer-focus, and
  8. Well organized and able to follow through and work with minimal supervision;
  9. Knowledge of accounting appreciated



  1. Manage pre-sales and post-sales services of each contract;
  2. Participate marketing project;
  3. Maintain good relationship with customer;
  4. Assist scheduling jobs for internal department to meet customer expectation;
  5. Assist account department in resolving outstanding payment


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More job information
Job ref no. CT3115413-01#5130
  • N/A
Job Function
Employment Term
  • Full-time
  • 2 years
Career Level
  • Entry level
  • Asso. Deg or High Dip