Job ref no.: CT3121511-01#0207
HeterMedia Services Limited

Customer Service Officer / Account Management (Financial) Officer

HeterMedia Services Limited

  • Additional subsidies
  • Birthday leave
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Medical plan


  • Serve clients with a professional manner, including handle clients' enquiries, process and follow up job-related tasks
  • Coordinate closely with internal departments, vendors and clients to control the inflow & outflow of jobs to ensure timely delivery of services and meet clients’ schedule
  • Ensure the feedback from external/internal clients are meeting the expectations
  • Develop and maintain good relationship with clients
  • Take up any ad-hoc duties when required


  • DSE or above with experience in customer service or related sector preferred, but not essential
  • Good communication and interpersonal skills
  • Good command in Cantonese, English and Mandarin
  • Pleasant, friendly and detail-minded
  • Able to work under pressure and meet tight deadline
  • Willing to work on shift (Morning/Middle/Overnight Shift, rotate in monthly basis) with shift allowances offered to Mid and Overnight Shift
  • Occasional business trip to Beijing is required
  • Fresh graduates are also welcome
  • Immediate available will definitely be an advantage


We are a client-focused company and we strongly believe in quality service delivery. Come and join us and we offer a very competitive package and a long term career development. Please send your CV and *expected salary to:

Human Resources Department
HM Group
9/F, Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong

Email: [via CTgoodjobs Apply Now ], website:

More job information
Job ref no. CT3121511-01#0207
Job Function
  • Sheung Wan
Employment Term
  • Permanent
  • Full-time
  • 0 year - 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE