Customer Service Officer / Account Management (Financial) Officer
- Additional subsidies
- Birthday leave
- Compassionate leave
- Dental plan
- Discretionary bonus
- Medical plan
Responsibilities:
- Serve clients with a professional manner, including handle clients' enquiries, process and follow up job-related tasks
- Coordinate closely with internal departments, vendors and clients to control the inflow & outflow of jobs to ensure timely delivery of services and meet clients’ schedule
- Ensure the feedback from external/internal clients are meeting the expectations
- Develop and maintain good relationship with clients
- Take up any ad-hoc duties when required
Requirements:
- DSE or above with experience in customer service or related sector preferred, but not essential
- Good communication and interpersonal skills
- Good command in Cantonese, English and Mandarin
- Pleasant, friendly and detail-minded
- Able to work under pressure and meet tight deadline
- Willing to work on shift (Morning/Middle/Overnight Shift, rotate in monthly basis) with shift allowances offered to Mid and Overnight Shift
- Occasional business trip to Beijing is required
- Fresh graduates are also welcome
- Immediate available will definitely be an advantage
We are a client-focused company and we strongly believe in quality service delivery. Come and join us and we offer a very competitive package and a long term career development. Please send your CV and *expected salary to:
Human Resources Department
HM Group
9/F, Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong
Email: [via CTgoodjobs Apply Now ], website: www.hetermedia.com
| Job ref no. | CT3121511-01#0207 |
| Salary | |
| Job Function | |
| Industry | |
| Location |
|
| Employment Term |
|
| Experience |
|
| Career Level |
|
| Education |
|
)Young and Dynamic! HeterMedia Services Limited, a company of HM International Holdings Limited (Stock Code: 8416), which is a solution service provider offering comprehensive solutions to key corporations in Asia since its establishment in 2000. From start to finish, we not only provide financial printing, commercial printing and data printing solutions, but also IT solutions, translation and business process outsourcing (BPO), a complete “one-stop" solution to clients ranging from financial services institutions, law firms, publishers, retailers, major corporations and universities. With our continuous growth, we are looking for high-calibre candidates to join our winning team: