Job ref no.: CT3119362-01#1599

Customer Service Officer - Account Servicing

TG Human Resource Services

Our client which is a leading financial printing service provider is looking for a Customer Service Officer.

Duties:

  • Manage publication projects effectively with other teams, for example, liaising and interacting with the typesetting and translation teams
  • Take ownership of customer’s issues and provide professional solutions
  • Manage customer’s interactions, project’s progress, customer’s account and any in-house document
  • Maintain an orderly workflow according to priorities
  • Take up ad-hoc duties when required

Requirements:

  • Diploma or above in any discipline
  • 2-3 years' customer services experience
  • Strong client-facing and communications skill across English and Mandarin
  • Proficient in Microsoft Office
  • Great interpersonal skills, good teamwork
  • Detail-minded, able to work under pressure
  • Shift duty is required, with overtime pay and shift allowance (competitive salary 18-20k)

Please send us your CV with current salary,expected salary and availability.

Job Types: Full-time, Permanent

Experience:

  • customer service: 1 year (Preferred)

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More job information
Job ref no. CT3119362-01#1599
Salary
  • N/A
Job Function
Industry
Experience
  • 2 years - 3 years
Career Level
  • Entry level
Education
  • Diploma or equivalent