Job ref no.: CT3117713-01#0034
Strawberry Cosmetics (Services) Limited

Customer Service Officer (Afternoon Shift)

Strawberry Cosmetics (Services) Limited

Benefits
  • 5-day week
  • 13-month pay
  • Compassionate leave
  • Discretionary bonus
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 1 more

Roles and responsibilities:

  • Handle incoming and outgoing emails and phone calls from our clients around the world in a timely and professional manner
  • Maintain the highest service level and quality in line with the service pledges as set out by the Company
  • Answer enquiries, deal tactfully to resolve complaints and enquiries with minimal supervision

 

Requirements:

  • Highly-proficient in spoken and written English (Multi-lingual speaker is definitely an advantage)
  • Knowledge in CRM/EMS system preferred but not essential
  • Well-versed in Microsoft Office Applications
  • Excellent interpersonal, communication, coordination and problem-solving skills
  • Cheerful character, flexible-minded, eager to learn and strong team spirit
  • Highly motivated and strong initiative
  • Candidate with relevant experience in Customer Services, Account Servicing or Online Retail Management is highly preferred

 

Customer Services Officer (Afternoon Shift) is required to report for duty 5 days a week, from 2:00pm to 11:00pm, including Saturdays, Sundays and Public Holidays.

 
Interested parties please email your full resume and expected salary to

Email: [via CTgoodjobs Apply Now ]

or mail to: Strawberry Cosmetics (Services) Limited
Strawberry Fields, 5/F, No.4, A Kung Ngam Village Road, Shau Kei Wan, Hong Kong
 
(Personal data collected is for recruitment purpose only.)
 

More job information
Job ref no. CT3117713-01#0034
Salary
  • N/A
Job Function
Industry
Location
  • Shau Kei Wan
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel