Job ref no.: BL/AEF-CSO/CT
OCBC Wing Hang Bank Limited

Customer Service Officer, Auto Finance

OCBC Wing Hang Bank Limited

Job Highlights

  • Auto Finance business
  • KYC and CDD for new account opening
  • 1 year work experience in the financial sector


  • Handle auto loan application and conduct phone verification with customers to fulfil credit assessment requirements, Know Your Customer (KYC) and Customer Due Diligence (CDD) for new account opening.
  • Handle telephone enquires from customers / car dealers
  • Input data of loan applications, customer’s demographic information for data checking and verification by Credit Reviewer.
  • Perform User Acceptance Test for system enhancement
  • Handle ad hoc assignments when required


  • Tertiary education or University
  • 1-2 years relevant banking experience in finance sector
  • Experience in customer services
  • Good communication, telephone manner, interpersonal skill and common sense 
  • Good command in English, Cantonese, and Putonghua
  • Proficiency in MS Office application

Attractive remuneration package will be offered to the right candidate. Please apply with full resume stating present & expected salary and contact phone number to The Human Resources Manager, 10/F, 161 Queen’s Road Central, Hong Kong. Please quote the reference.

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More job information
Job ref no. BL/AEF-CSO/CT
  • 5-day week
  • Birthday leave
  • Discretionary bonus
  • Family medical plan
  • Insurance plan
  • Medical plan
Job Function
  • Shau Kei Wan
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree