Job ref no.: 228-228TC060718-TC

Customer Service Officer - Banking Industry (Top Urgent)


Our client, a consumer division of financial services multinational organisation is now hiring multiple Customer Service Officers to join their dynamic team


  • Handle inbound calls and provide information on services to enhance customer relationships
  • Deliver good customer service to meet customer satisfaction
  • Identify and respond to customer needs accordingly
  • Promote and cross-sell banking products as appropriate
  • Collect and provide customer feedback to supervisor for improvement
  • Comply with company's policies and available procedures/guidelines


  • University graduate with minimum 1 year’s customer service experience in banking or Insurance industry
  • Good command of written and spoken English, Cantonese and Putonghua
  • Preferably with professional qualification of HKSI Paper 1, 7 & 8 and IIQE Paper 1, 2 & 3
  • Customer service oriented and good complaint handling skills

Salary: $20,000 - $25,000

Shift Duty Mon to Fri (9am to 9pm), Sat (9am to 1pm)

Work Location: Kwun Tong

Interested parties please email your CV to terence.chiu

More job information
Job ref no. 228-228TC060718-TC (CT3115856-01#0066)
  • 20,000 - 25,000 / month
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 1 year - 5 years
Career Level
  • Middle management level
  • Degree
Require to Travel
  • No travel