Job ref no.: 111103/WL
China CITIC Bank International Limited

Customer Service Officer, Call Centre (Fresh graduate are welcome)

China CITIC Bank International Limited

Key Responsibilities

  • Perform accurate and efficient counter service operation
  • Provide quality services to customers
  • Cross-sell banking products and make referrals to sales staff
  • Provide other administrative duties as assigned by supervisors


  • Secondary education or above
  • Minimum1 year of counter service experience in retail banking
  • Good knowledge in banking products and services
  • Self-motivated with good sales and service orientation
  • Good interpersonal and communication skills
  • Good command of written and spoken English and Chinese (including Putonghua)

For more details about career opportunities with the Bank, please visit our website Please apply with full resume stating current and expected salaries.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.


More job information
Job ref no. 111103/WL
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • F.5- F.7 or DSE