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Posted on 2023-03-28
Customer Service Officer, Call Centre (Fresh graduate are welcome)
Job MatcherKey Responsibilities
- Perform accurate and efficient counter service operation
- Provide quality services to customers
- Cross-sell banking products and make referrals to sales staff
- Provide other administrative duties as assigned by supervisors
Requirements
- Secondary education or above
- Minimum1 year of counter service experience in retail banking
- Good knowledge in banking products and services
- Self-motivated with good sales and service orientation
- Good interpersonal and communication skills
- Good command of written and spoken English and Chinese (including Putonghua)
For more details about career opportunities with the Bank, please visit our websitehttp://www.cncbinternational.com/careers/en/index.jsp. Please apply with full resume stating current and expected salaries.
Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.
China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.
Skills
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Company Overview
China CITIC Bank International Limited
China CITIC Bank International Limited (“CNCBI"), a major offshore platform of commercial banking business of the CITIC Group, is 75%-owned by CITIC International Financial Holdings Limited (“CIFH"), which in turn is a wholly-owned subsidiary of China CITIC Bank Corporation Limited (“CNCB").
China CITIC Bank International’s footprint in Greater China includes 24 branches and two business banking centres in Hong Kong, as well as presence in Beijing, Shanghai, Shenzhen and Macau, and overseas branches in New York, Los Angeles and Singapore.
Across a century, China CITIC Bank International has grown together with its employees, customers and partners since 1922 and will continue to move towards its vision of “Agile. Professional. Simple." in adherence to the 4C (Culture, Customer, Collaboration, Cyberspace) core values while driving actively its missions to “create value for customers, seek happiness for employees, make profit for shareholders, perform responsibility for society".
More information about China CITIC Bank International can be found on its website at www.cncbinternational.com.
