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Job ref no.: 111103/KY
China CITIC Bank International Limited

Customer Service Officer, Call Centre

China CITIC Bank International Limited

Key Responsibilities

  • Provide phone banking services to customers including the handling of product enquiries, financial transactions and related operations.
  • Exploit business opportunities and improve product cross-sell ratio.
  • Comply with procedures, policies and regulatory requirements to safeguard customers’ and the bank’s interests.

Requirements

  • Secondary education or above.
  • 1 year of customer services experience in retail banking is preferable.
  • Good telephone manner and communication skills. 
  • Good command of written and spoken English and Chinese (including Putonghua).
  • Willing to perform shift duty.

If you think you can meet the challenge, please send us full resume with expected working schedule, current and expected salaries via https://careers.cncbinternational.com/ or e-mail to [via CTgoodjobs Apply Now ]. For more details about the above job responsibilities and requirements, please visit our web site http://www.cncbinternational.com/careers/en/index.jsp.

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

More job information
Job ref no. 111103/KY (CT3113782-01#0197)
Salary
  • N/A
Job Function
Industry
Location
  • Mei Foo
Employment Term
  • Part-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE