Job ref no.: 111103/KY
China CITIC Bank International Limited

Customer Service Officer, Call Centre

China CITIC Bank International Limited

Key Responsibilities

  • Provide phone banking services to customers including the handling of product enquiries, financial transactions and related operations.
  • Exploit business opportunities and improve product cross-sell ratio.
  • Comply with procedures, policies and regulatory requirements to safeguard customers’ and the bank’s interests.


  • Secondary education or above.
  • 1 year of customer services experience in retail banking is preferable.
  • Good telephone manner and communication skills. 
  • Good command of written and spoken English and Chinese (including Putonghua).
  • Willing to perform shift duty.

If you think you can meet the challenge, please send us full resume with expected working schedule, current and expected salaries via or e-mail to [via CTgoodjobs Apply Now ]. For more details about the above job responsibilities and requirements, please visit our web site

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

More job information
Job ref no. 111103/KY (CT3113782-01#0197)
  • N/A
Job Function
  • Mei Foo
Employment Term
  • Part-time
  • 0 year - 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE