Job ref no.: CSG 20181207 (CT3116757-01#0059)
Hitachi (Hong Kong) Limited

Customer Service Officer (Call Centre)

Hitachi (Hong Kong) Limited

Benefits
  • 13-month pay
  • Birthday leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Year-end bonus
  • … + 4 more

Responsibilities:

  • Handle and follow up customer enquiries by Phone / Email
  • Handle customer complaint in a professional manner
  • Handle administrative tasks in Service Administration Department

Requirements:

  • Diploma or above in any disciplines
  • Possess 3-5 years of solid Customer Service Experience (experience in electronic industry is preferred )
  • Good command of spoken and written English, Cantonese and Mandarin
  • Proficient in PC knowledge in MS Office, Chinese word processing (Chongjie/Quick)
  • Detail-mined, self-motivated, strong interpersonal and communication skills
  • Being customer-focused, people-oriented, patient, cheerful and positive
  • High emotional maturity and able to work under pressure

Interested parties please send full resume with present and expected salary to HR Dept to [via CTgoodjobs  ] .

**Application without expected salary will not be considered**

Personal data provided by job applicants will be treated in strict confidence. All information will only be used for recruitment related purpose.

Visit us at www.hitachi-hk.com.hk for more information.

More job information
Job ref no. CSG 20181207 (CT3116757-01#0059)
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree