Job ref no.: SC/SW
Levin Human Capital Consulting Group

Customer Service Officer, Corporate Bank (KYC/ CDD/ AC opnng)

Levin Human Capital Consulting Group

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime
  • … + 1 more

Job Descriptions:

  • Deliver prompt and quality customer support services to clients and ensure smooth client onboarding and after-sale support experience
  • Responsible for account opening including KYC, customer enquiries
  • Perform document checking for the periodic KYC review on existing customers based on the latest HKMA requirements; update KYC Information System, follow up, monitor and report the overall progress of the review
  • Support Relationship Managers on daily sales activities, business transactions, and statistical reporting
  • Provide administrative and clerical support to department


  • University graduated with min 3 years hands-on experience in KYC document checking, experience in Corporate Banking is preferable
  • Knowledge of HKMA or relevant regulatory KYC/AML requirements for on-boarding new customer and knowledge of Customer Due Diligence documentation standard and requirement
  • Excellent command of written and spoken English and Chinese (including fluent Putonghua)
  • A good team player and independent, detail-minded with good communication skills
  • Proficiency in MS Word, Excel and PowerPoint
  • Qualification of SFC license 1 and 4 will be preferred 

**Interested parties, please send your CV to Levin Human Capital Consulting Group at Winsome Choi [click here ] or call us at (852) 2520 0103 for more details.

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More job information
Job ref no. SC/SW (CT3116747-01#0033)
  • 20,000 - 25,000 / month
Job Function
  • Admiralty
Employment Term
  • Full-time
  • 3 years - 7 years
Career Level
  • Non-management level
  • Degree
  • Master's degree
Require to Travel
  • No travel