Job ref no.: CT3118028-01#0851

CUSTOMER SERVICE OFFICER / Executive – Collectible coins sales office / showroom / call centre / 5 days


  • 5-day week
  • 13-month pay
  • Competitive pay
  • Discretionary bonus
  • Medical plan
  • Year-end bonus


  • Canadian trading & dealer of precious metal gift, gold and silver coins, collectible coins and gold bars carrying own brand name
  • Hong Kong office : sales office with showroom
  • Main market : HK, China and Asian market
  • We are looking for   CUSTOMER SERVICE EXECUTIVE  – with details as follows :


  • Tertiary education 
  • 2 to 5 years working experience at customer service or account servicing position
  • Experience in retailing / show room / call centre / hotel is a plus
  • Experience in luxurious products is a plus 
  • PC proficient in Word and Excel
  • Proficient in English, Cantonese and Mandarin.
  • Outgoing personality with good presentation skills
  • Enjoy communicating with people
  • Provide professional customer service to both local and overseas customers via phone and email
  • Perform order processing at front counter in the showroom
  • Promote and cross-sell company products & services to walk-in customers, by phone and by emails
  • Assist in ad hoc projects when assigned.
  • 5 days work 
  • 13 months salary plus performance bonus 
  • Medical benefits
  • Candidates with more solid experience will be considered for the post of  Senior Customer Service Executive (2 posts)



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More job information
Job ref no. CT3118028-01#0851
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 10 years
Career Level
  • Non-management level
  • Degree
  • Master's degree
Require to Travel
  • No travel