Posted on 2021-10-12

Customer Service Officer (Fresh graduate is welcomed)

Sunstar Creation Limited

What You Will be Doing :

  • Handle and follow up client enquiries and feedback via calls, live chat and email independently in a timely and professional manner
  • Deliver excellent service in consulting solutions and improve customers’ satisfaction level via different channels
  • To coordinate course arrangement and prepare document for other parties
  • Perform daily operation such as daily monitory, handle incoming enquiries, generate daily report
  • Perform general administration and office duties, including but not limited to admission and enrolment services, scheduling, arrangement of materials and equipment and other ad hoc duties as assigned
  • Communicate and coordinate with clients to maintain and manage their schedule 

 


Who is our Right Fit :

  • Fresh graduate is welcomed
  • Higher Diploma or 1 years working experience above preferably in customer service/ education industry
  • Willing to communication with customer via multiple communication channels
  • Excellent command of English, Cantonese and Mandarin
  • Proficiency in Chinese word processing & MS Office is essential
  • Caring, attentive to details and love to communicate with people
  • Immediate available is preferred
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More job information
Salary
Job Function
Industry
Location
  • Lai Chi Kok
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Benefits
  • Dental plan
  • Medical plan
  • Transportation allowance