Job ref no.: CT3116508-01#0568

Customer Service Officer (GAME)

Million Joy (Asia) Limited

Benefits
  • 5-day week
  • Medical plan

Responsibilities:

  • Answer customer enquiries via email or system
  • Provide assistance on game device to customeer
  • Daily management of player support interactions
  • Process strong customer-centric skills, able to communicate effectively with people internally and externally
  • Establish and maintain effective working team relationships with all departments

Requirements:

  • HKDSEE / HKCEE Education Level
  • Minimum 1 years’ experience in customer service, preferably mobile games
  • Good interpersonal relationship and communication skills
  • Able to communicate effectively while working within a dynamic team structure with individual and shared team objectives
  • Have the ability to analyze and execute on complex customer service issues with focus on providing superior and positive player experience outcomes
  • Have footballer knowledge
  • LOVE playing games!!
  • Applications with less experience will be considered for the position of Customer Service Assistant

 We offer attractive remuneration package and fringe benefits will be offered to the right candidate.

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More job information
Job ref no. CT3116508-01#0568
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
Employment Term
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Middle management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip