Job ref no.: CT3115413-01#2431

Customer Service Officer, Inbound Call / Admin Officer (Pension/MPF)

Conners Consulting Limited

  • 5-day week
  • Discretionary bonus
  • Medical plan

Our Client, an international insurance group, is looking for a high calibre to join the group.


Customer Service Officer, Inbound Call (5 days work)


  • Handle inquiries and requests from general customers
  • Identify customer needs and manage customer satisfaction level
  • Collect feedback from customers and make recommendations for continuous service enhancement



  • F.5 or above
  • Experience in customer service/call center from banking, finance or insurance field
  • Passed in IIQE Paper 1, 3 preferred
  • Good in written and spoken English, Cantonese and Mandarin


Admin Officer (Pension/MPF)


  • Manage assigned MPF scheme accounts to comply with the regulatory and service requirements
  • Process customers’ requests on enrollment, contribution allocation, switching and benefit payment
  • Handle customers’ enquiries in a timely and professional manner



  • Form 5
  • 1 year admin experience in pension, banking, insurance or financial industry
  • Customer oriented, initiative with positive working attitude
  • Good numerical sensitivity and attentive to details
  • Good spoken & written English and Chinese


To apply, please click apply to send your CV with current salary, expected salary and notice period by clicking Apply NowWelcome to call (852) 3996 7725 for enquiries.

Only shortlisted candidates will be notified.

All data collected will be used for recruitment purpose only & will be used strictly confidential.


Conners Consulting Limited

2005 Kai Tak Commercial Building 317 Des Voeux Road Central Hong Kong

Tel: (852) 3996 8090   Website:

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More job information
Job ref no. CT3115413-01#2431
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent