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Job ref no.: 3993749/001_1526897839
Page Group Hong Kong

Customer Service Officer - Leading US Fashion/Garment Company

Page Group Hong Kong

Benefits
  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Medical plan
  • Year-end bonus

Our client is a renown global company that manufactures garments and fashion for over 80 years. To support their business needs, they are now looking for a dedicated Customer Service Officer to join their winning team in Hong Kong.

Client Details

Our client is a renown global company that manufactures garments and fashion for over 80 years. To support their business needs, they are now looking for a dedicated Customer Service Officer to join their winning team in Hong Kong.

Description

  • Handle customer enquires including pricing, invoicing and claims
  • Handle and manage complaints in a professional manner
  • Maintain the order creation at SAP as necessary
  • Handle customers' requests promptly, accurately and professionally
  • Work directly with internal departments to secure ship dates for all products
  • Follow up with the customers' feedback for service improvements


Profile
  • University degree holder
  • Minimum 3 year's relevant working experience in customer service industry is preferable
  • Proficiency in SAP and Excel, Word Outlook
  • Good command of both written and spoken English and Mandarin
  • Good communications, interpersonal and listening skills
  • Fast paced, open-minded and willing to take up challenges
  • Able to handle difficulties confidently and independently




Job Offer
  • attractive salary package with performance bonus
  • 5-day work week (Mon-Fri)
  • on the job training
  • medical cover
  • dental cover
  • on the job training
  • team working culture

More job information
Job ref no. 3993749/001_1526897839 (CT3115664-01#0422)
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year
Career Level
  • Non-management level
Education
  • Degree